Privacy Policy

Effective Date: October 26, 2023

Welcome to balmy.pro. At balmy.pro ("we," "us," "our," or "Company"), we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website balmy.pro and use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

We collect several types of information from and about users of our services, including:

1.1. Information You Provide Directly

• Account Information: When you register for an account, we collect your name, email address, password, and any other details you choose to provide.
• Profile Information: Information you add to your profile, such as job title, company, and profile picture.
• Communication Data: Contents of your communications with us, including support requests, feedback, and survey responses.
• Payment Information: If you purchase a subscription, our third-party payment processors collect billing details such as credit card number and billing address. We do not store full payment card details on our servers.
• User Content: Any data, files, or information you upload, generate, or share while using our services.

1.2. Information Collected Automatically

• Usage Data: Information about your interactions with our services, including pages visited, features used, time spent, and other statistical data.
• Device and Log Information: Your IP address, browser type and version, operating system, device identifiers, and other diagnostic data.
• Location Data: General location information derived from your IP address.

1.3. Information from Third Parties

We may receive information about you from other sources, such as:

• Social media platforms if you connect your account or register through them.
• Service providers that help us with fraud prevention, security, and analytics.
• Publicly available sources or data providers.

2. Use of Your Information

We use the information we collect for various business purposes, including:

• To Provide and Maintain Our Services: To create and manage your account, process transactions, provide customer support, and deliver the core functionality of balmy.pro.
• To Improve and Personalize: To understand how our services are used, develop new features, and personalize your experience, including providing tailored content and recommendations.
• To Communicate with You: To send you service-related announcements, administrative messages, respond to your inquiries, and, with your consent, send marketing and promotional communications.
• For Security and Fraud Prevention: To monitor and protect the security of our services, detect and prevent fraudulent transactions, and ensure the integrity of our systems.
• For Legal and Compliance Purposes: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests, and to enforce our Terms of Service.
• For Business Operations: To conduct data analysis, audits, and research to support our business operations and decision-making.

3. Data Protection and Security

We implement appropriate technical and organizational measures designed to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

• Security Measures: We use industry-standard encryption (such as SSL/TLS), access controls, firewalls, and regular security assessments to protect your data.
• Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
• Third-Party Service Providers: We engage trusted third-party vendors to perform functions on our behalf (e.g., hosting, payment processing, analytics). These parties are contractually obligated to handle your data securely and only for the purposes we specify.
• International Data Transfers: Your information may be transferred to and processed in countries other than your own. We ensure such transfers are governed by appropriate safeguards, such as standard contractual clauses.

4. Cookies and Similar Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information.

• What Are Cookies: Cookies are small data files placed on your device. They help us improve site functionality, remember your preferences, and analyze site traffic.
• Types of Cookies We Use:
  • Essential Cookies: Necessary for the website to function and cannot be switched off.
  • Performance/Analytics Cookies: Allow us to count visits and traffic sources to measure and improve performance.
  • Functionality Cookies: Enable enhanced functionality and personalization.
  • Targeting/Advertising Cookies: Set by our advertising partners to build a profile of your interests.
• Your Choices: Most web browsers allow you to control cookies through their settings preferences. However, limiting certain cookies may affect your experience of our services.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete data.
• Right to Deletion: You can request the deletion of your personal information under certain circumstances.
• Right to Restrict Processing: You can request that we limit the processing of your data.
• Right to Data Portability: You can request a structured, commonly used, and machine-readable copy of your data.
• Right to Object: You can object to the processing of your data for specific purposes, such as direct marketing.
• Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails by clicking the "unsubscribe" link in any such email.
• Account Settings: You can review and update certain account information by logging into your account settings page.

To exercise any of